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Suitcase Fusion 7 could not open the Font Vault at the location in Windows 10

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But I think the problem comes from the Auto-activation of Typekit's fonts.
To avoid to “Start Windows in Command Prompt” (then deleting the Extensis Folder), I think it just deactivate this fonts through the Typekit Dashboard.


Suitcase Fusion 6 plugins not working Adobe CC 2015.3

Indesign 2015 UTS 6.02 and 6.10 plugin crashes launching

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Have installed the latest Adobe Indesign 2015 running on El Capt 10.11.4 and 5

Have a entire studio all with the same issue.

Was running 6.0 Server with 6.02 client when it starts crashing
Now running 6.10 Server with 6.10 client

On launch Indesign crashes.

If I remove the plugin Indesign launches as expected.
If I replace the plugin it crashes

Doing a restart Indesign still crashes
Doing a log out Indesign still crashes
Running permissions on the Indesign plugin folder where UTS plugin is still crashes

Indesign 2014 OK
Photoshop 2014 and 2015 OK
Illustrator 2014 and 2015 OK

Have logs from Indesign 2015

How to disable 'font not in database' message?

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I've just upgraded to Version 18.1.0 (1042) and I'm still getting the double font warning. I don't like having the "Best match" as I want to see whats missing then I can fix it, but I don't need to be told twice every time I open a document.

Indesign 2015 UTS 6.02 and 6.10 plugin crashes launching

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Hi Warren, I've emailed you directly regarding this issue so that we can gather some more information to help diagnose it correctly. In future are you able to log a case with us via our support page so that we can attend to the issue faster?

All the best, Martin
Extensis Aust/NZ

No fonts are showing up

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Am I missing something obvious? I've put fonts in SF7 (on Mac OS 10.11.5) by loading and by dragging and not fonts appear. I remember during the install something about locating fonts folders, which I did and nothing. I checked all of the permissions on the hard drives. I purchased the update just for SF7 just so I could use it with OS 10.11 (which I only did to get updates in the Adobe suite) and it has done nothing for me but waste my time. I haven't even tried the adobe apps yet. I don't even get system fonts. Odd, right? I willing to look like a knucklehead if I over looked something simple, otherwise I'll put in a support ticket. Thanks for any help in advance.

Font activation question

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When a font is activated from the Suitcase Panel (in Photoshop CC most current version), is it supposed to show up as ACTIVATED in Fusion 7? Or be available in other programs as long as Photoshop is still open?

Neither of these things happen. I was wondering because I needed to use a font activated in PS in Illustrator. It was not available in the font list in that program. I was hesitant to activate again from the second program.

I just noticed this behavior since updating to Fusion 7; I am just wondering if maybe I didn't notice it before or if this is new or if it is a bug in the new version. Any help is appreciated.

Fonts don't show in Applications

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Hello,
automatic activation is on and Word is listed. It's anyway not working.

Can I use Suitcase 6 along or instead of v7, when I bought only the v7 license?

I was using Suitcase back in the old days (from MacOS6-9).
Later I didn't need it anymore, as I"m mainly programming :wink:
Anyway I still do sometimes Layouts and then I need some font-managing, but I won't update now Adobe Software or buy Quark.
It might have been naive to expect that suitcase would work the same way as v1 or 2 :wink:

cheers
mat


Illustrator 2015.3 crashes on launch while SF7 plugin activates fonts

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Hello,

I am having the same issue as @stuartlawson. Is there a solution?

Testing environments:
- New stock build Mac Pro (Late 2013) w/ OSX 10.11.5
- MacBook Pro (Retina, 15”, Mid 2015) w/ OSX 10.11.5

Fonts don't show in Applications

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Hi Mat,

Suitcase Fusion 6 would be an option for supporting CS5 as long as you are not running anything newer than OS X 10.6.8. Adobe doesn't support OS X 10.7+ / CS5 and neither do we. If we are unable to support your current configuration, and you have purchased the product within the last 30 days, we would be glad to provide you a refund on your purchase which you can do by contacting Extensis customer service at info@extensis.com.

Illustrator 2015.3 crashes on launch while SF7 plugin activates fonts

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Hi,

Sorry you are having issues with Illustrator. As with the OP, we suggest you contact Technical Support so they can do some troubleshooting as well as gather your document to see if they can reproduce the issue.

You can enter a Support Ticket at the link below. You can also call Technical Support for immediate help, at 1-800-796-9798.

http://www.extensis.com/support/

Illustrator 2015.3 crashes on launch while SF7 plugin activates fonts

Illustrator 2015.3 crashes on launch while SF7 plugin activates fonts

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Hi Vira,

Any luck with your support contact?

I ran their test script on my Mac and sent them the results, but have not heard back.

I did a new clean install of everything today and the results are the same.

I'm also finding that Illustrator is crashing randomly when I quit the application (this is when I have manually activated the fonts in Suitcase).

Preferences reset when re-launching Suitcase Fusion 18.0.6

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Did you ever get this resolved?
I have a user with the exact same issue.

Preferences reset when re-launching Suitcase Fusion 18.0.6

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No. They suggested I upgraded to the latest build. I did, but then InDesign cc2015.5 couldn't see the plugin. So I downgraded and decided to live with it. grrr.


LOCK ICON on fonts, Suitcase Fusion 6, what is it and how to lock/unlock

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Mac OS X El Capitan, Suitcase Fusion 6. There's a small LOCK icon on my systems fonts in Suitcase Fusion 6. What does it mean and how can I lock/unlock?

LOCK ICON on fonts, Suitcase Fusion 6, what is it and how to lock/unlock

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Hi Alideg,

In El Capitan, fonts labeled with the LOCK icon are permanently activated and REQUIRED by the OS. With El Capitan, Apple added System Integrity Protection and those fonts can't be deactivated through Suitcase Fusion. For more, Kurt Lang's article on font management has a lot of good information on managing your OS X system fonts.

LOCK ICON on fonts, Suitcase Fusion 6, what is it and how to lock/unlock

Preferences reset when re-launching Suitcase Fusion 18.0.6

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Hi!

Is it possible that you have the permissions somehow set to not allow you to write to the preferences folder? Once the preference file is created you shouldn't see the initial startup wizard again.

With all the sandboxing and various security changes to the newer versions of OSX it is possible the file isn't being saved correctly.

Check here, select Go To Folder from the Go menu and type ~/Library/Preferences

Do you have a file titled com.extensis.SuitcaseFusion.plist?

If not it means that Suitcase is unable to write to that directory, if you do have a pref file with that name, could you send me via a private forum message and include the preference file and I will take a look at it.

I am assuming you are on Mac as you posted in the Mac forum but if you are on Windows we will have other things to look at so let me know.

-Clint

Preferences reset when re-launching Suitcase Fusion 18.0.6

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Hi, I do have a preference file, but I don't know how to send a private forum message or attach it. Can you help?

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